Updated July 2024
Capstone Health is committed to protecting the privacy of our users and ensuring a transparent communication experience. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through the use of our websites, forms, surveys and communication campaigns, which includes the sending and receiving of SMS messages via 10-Digit Long Codes (10DLC).
Personal Information: We collect personal information that you provide to us, such as your name, phone number, and email address. This information is used to manage your account, provide customer support, and send communications as requested.
We store the content of the messages sent and received through our service for compliance and auditing purposes. We also analyze this content for quality control and to improve our services.
We collect data on how our services are accessed and used. This includes information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, and other diagnostic data.
We do not share your personal information or message content with third parties, except as required by law or as necessary to provide our services to you. We may disclose your information to comply with legal requirements, such as a court order or a regulatory directive.
We take the security of your data seriously. We implement industry-standard security measures to protect your personal information and message content from unauthorized access, use, alteration, or destruction.
Access and Control: You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
You can opt out of receiving promotional messages by following the unsubscribe instructions included in these communications or by managing your preferences in your account settings.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
If you have any questions about this Privacy Policy, please contact us at [email protected].